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9th Annual Product Complaints for Bio/Pharmaceuticals and Medical Devices

Benchmark Policies and Procedures to Ensure Regulatory Compliance for Effective Processing, Trending and Analysis

June 14-16, 2011
  • Arlington, Virginia

Per FDA guidelines, the Pharmaceutical and Medical Device industries are required to document, analyze and record every complaint that is received in any arena and by any employee in the organization.

This daunting task is made even more difficult by vague recommendations for appropriate processes of doing so.  This conference provides QA/ QC professionals the chance to convene and discuss best practices for handling product complaints.

Experience extended, 90 minute sessions, which allow for more discussion and in-depth case studies.  Choose from one of two high level tracks throughout the conference to ensure that all of your objectives and challenges are thoroughly covered. 

Topics being researched include:

  • Distinguishing quality vs. safety complaints

  • What the FDA is looking for during an audit

  • Managing social media

  • Effectively handling combination product complaints

  • Trend analysis

For more information or to register, please contact CBI toll free by phone at 1-800-817-8601 or via e-mail.