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Industry Benchmarking and Inspiration to Improve Complaint Tracking, Processing, Efficiency and Response

June 14-16, 2017
  • Bethesda, MD

The industry’s “can’t-miss” product complaints event is back and better than ever!

CBI’s 15th Annual Product Complaints Congress for Life Sciences is packed with updates, tools, benchmarking and content that will help bring your organization’s efforts to the next level. Our 90-minute session format allows for an intensive deep dive into strategic content and peer-to-peer benchmarking while ensuring you have to tools and knowledge to perfect your complaint processes.

New this year! Choose content that is catered to your FDA-regulated industry through one of two high-level tracks on medical devices and pharmaceuticals. This year’s Product Complaints for Life Sciences takes steps to ensure you return with actionable strategies regardless of what segment of the industry you belong to.

Compelling Case Studies, Benchmarking,
and Regulatory Updates:

  • Hear directly from the FDA on the state of complaints and gain updates on emerging advisories
  • Benchmark with major pharmaceutical and device organizations as they discuss their “gold-standard”
  • Protect your organization from the consequences of an FDA audit through an intensive workshop that dissects the process and teaches you how to protect yourself from the consequences of failed audits
  • Learn management techniques for a standardized global complaints system
  • Assess valuable tools and technologies to streamline your efforts
  • Improve and standardize your reporting documentation

Previous Attendee Acclaim:

It is invaluable to experience benchmarking and industry networking and knowledge (best practice) sharing. This forum was perfect for encouraging discussions, building relationships, stimulating discussion, validating ideas and concerns – very beneficial.

Associate Director, QA, Alcon

I believe that some of the information I gained at this conference
could potentially save my company millions of dollars.

Complaint Manager, Sanofi Pasteur

CBI’s Product Complaints Congress is one of the best events
to attend to find out the latest with the ever changing
pharmaceutical and medical device industries.

Manager, Bayer

June 14-16, 2017 | Bethesda, MD

15th Annual Product Complaints Congress for Life Sciences

Industry Benchmarking and Inspiration to Improve Complaint Tracking, Processing, Efficiency and Response

The industry’s “can’t-miss” product complaints event is back and better than ever!

CBI’s 15th Annual Product Complaints Congress for Life Sciences is packed with updates, tools, benchmarking and content that will help bring your organization’s efforts to the next level. Our 90-minute session format allows for an intensive deep dive into strategic content and peer-to-peer benchmarking while ensuring you have to tools and knowledge to perfect your complaint processes.

New this year! Choose content that is catered to your FDA-regulated industry through one of two high-level tracks on medical devices and pharmaceuticals. This year’s Product Complaints for Life Sciences takes steps to ensure you return with actionable strategies regardless of what segment of the industry you belong to.

Compelling Case Studies, Benchmarking,
and Regulatory Updates:

  • Hear directly from the FDA on the state of complaints and gain updates on emerging advisories
  • Benchmark with major pharmaceutical and device organizations as they discuss their “gold-standard”
  • Protect your organization from the consequences of an FDA audit through an intensive workshop that dissects the process and teaches you how to protect yourself from the consequences of failed audits
  • Learn management techniques for a standardized global complaints system
  • Assess valuable tools and technologies to streamline your efforts
  • Improve and standardize your reporting documentation

Previous Attendee Acclaim:

It is invaluable to experience benchmarking and industry networking and knowledge (best practice) sharing. This forum was perfect for encouraging discussions, building relationships, stimulating discussion, validating ideas and concerns – very beneficial.

Associate Director, QA, Alcon

I believe that some of the information I gained at this conference
could potentially save my company millions of dollars.

Complaint Manager, Sanofi Pasteur

CBI’s Product Complaints Congress is one of the best events
to attend to find out the latest with the ever changing
pharmaceutical and medical device industries.

Manager, Bayer

June 14-16, 2017 | Bethesda, MD